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Online Utility Bill Pay

 

Helpful Tips

Online Utility Bill Pay helps customers to pay their bill online three different ways using their

  • Debit: Visa, MasterCard, Discover, Diners Club International, or JCB
  • Credit Card: Visa, MasterCard, Discover, Diners Club International, or JCB   
  • Checking account

To enter the Bill Pay system simply click on the Utility Bill button to access your Delano account or to pay online. Users must have Internet Explorer 7 or higher for the payment system to work!

New User
You will need to have your utility bill statement in order to create a new online account.

Existing Account User
Existing account users will need their account number and pin number in order to log in, each time.

Payment Options:

Immediate Payment

  • Allows you to enter your account information through a safe, secure, encrypted site
  • Allows for a one-time payment, meaning your credit card or bank information is not stored for future payments
  • Allows for immediate online authorization of transactions

On-Demand Payment

  • Allows you to enter your account Information through a safe, secure, and encrypted site
  • Allows you the convenience of not re-entering your account information every time you tell us when to charge your account

Auto Pay

  • Allows you to enter your account information through a safe, secure, and encrypted site
  • Automatically pays your monthly bill based on your current billing cycle
  • Once enrolled, payments are automatically charged to your credit card on file (Visa, MasterCard, Discover, Diners Club International, or JCB) or drafted from your checking account.   
  • Allows you to still receive paper statements as a courtesy
  • When signing up for Auto Pay please note it takes one full billing cycle to become active. Customers will need to use the immediate payment option the first time.

Effective 12/12/14 we will no longer be accepting American Express; we apologize for any inconvenience.