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Paying For Water Service
Contact
Utility Billing,
Delano, CA  93215

Ph: (661) 721-3315
Fax: (661) 721-3314

Hours
8:00 a.m -5:00 p.m.
Water service is billed in arrears. This means that your invoice for service covers the prior 30 days from the billing date on the invoice  Payment must be received by the 15th, unless it falls on a city Holiday or weekend then residents will have till the next business day to pay without a penalty.

On the 16th day the account is in delinquent status, a 10% penalty is applied. Delinquent notices are mailed on the 16th of the month. Delinquent consumers who have not paid in full a billed amount for forty-five (45) days after the date the bill is delinquent, during the regular working hours, shall pay a delinquency charge of $25. Such charge will only be imposed when such consumer fails to make payment arrangements to the satisfaction of the Director of Finance. On the 90th day the service will be discontinued by Public Work staff. From this point, delinquent consumers who require the restoration of water service resulting from a non-payment of service charges, shall pay a service fee of $25 to pay for the cost of restoring such service.

Service:

Payment methods

  • Internet Payment
  • Automatic Account Debit
  • Credit Card by Telephone
  • US Mail (A remittance envelope is included in your bill)
  • City Hall Cashier
  • Drop Boxes - There are two drop boxes in City Hall.  One is located near the doors at the entrance of City Hall.  The second is inside City Hall in the first floor near the Utility Billing Division.  (Payments are retrieved once a day by 5:00 p.m.)