Administrative Division

The Administrative Division of the Delano Police Department comprises several units that provide support services to Delano's citizens. These units are Communications, Records, Volunteer Programs (Reserves Officers, Explorer, Chaplain) and Crime Prevention and Community Policing and Problem-Oriented Policing.

 The Communications Division is composed of Police dispatchers who are the front line of the policing world; they are the first communication line. They are the first voice people hear when they call for police services. Dispatchers are often responsible for doing double duty as 911 operators. Dispatchers are responsible for monitoring and recording police officer's location, 911 and non-emergency calls for service, plus assisting police officer's requests for additional information in their patrol duties.
 The Records Division houses all documentation created by officers as they respond to calls for service. They process this information on how state and federal laws govern it. The Records Division processes, indexes, distributes, and retrieves all documentation generated by police officers' reports. This information and copies of reports are provided to citizens, attorneys, and insurance companies during regular business hours. Our personnel who access this information must be certified by the Department of Justice.

The Records Division maintains all data as specified by State and federal records retention laws.
 Volunteers/ Police chaplains serve in a variety of ways. Volunteers and police Chaplains may be called upon to assist in death notifications, assist and support victims in crisis times. They visit sick or injured personnel, are a resource for counseling members of the agency and their families, and serve as a liaison with other community clergies. They are called upon to deliver the invocation or benediction at public ceremonies as representatives of the police department. They also are on hand to serve inside the police department.

The Crime Prevention Officer is responsible for developing, coordinating, and implementing various crime prevention, safety, and community relations programs for the Police Department. The focus on establishing working relationships by networking with the community, church groups, schools, and local businesses. They provide information on Neighborhood Watch programs, Bicycle Registration, and Crime Prevention Education Services.
 
Problem-Oriented Policing (POP) can best be defined as the development of a strategy that identifies the root causes of a problem, along with a solution to prevent that problem from happening. When the community identifies problems as recurring incidents or matter of concern, they are addressed with a four-step process known as the SARA Model; S-scan, A-analyze, R-Respond, and A- access.
The SARA Model is best described as identifying a problem requiring a police response. They identify the source of the problem and develop a strategy to respond to the problem, then accessing the strategy's success.